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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Their app works very well and is easy to navigate.

Their app works very well and is easy to navigate. If you contact them they answer quickly, are polite and work carefullytowards solving your problems. The fact is I have very rarely needed to contact them. That speaks volumes. Reviewed on: 1st March 2025

Cashback feature is a scam

Cashback feature is a scam - didn't work as advertised. Customer support kept me for hours, and didn't resolve. They didn't even apologies afterwards. Terrible experience Reviewed on: 1st March 2025

The app is very clearly laid out and intuitive.

The app is very clearly laid out and intuitive. The products on offer are diverse and broad. Reviewed on: 1st March 2025

Good place for an account

I have been with Chase for about two years.Ive never had a problem with managing my accounts Reviewed on: 1st March 2025

Good rates and incentives.

Good rates and incentives.Excellent customer service Reviewed on: 1st March 2025

Very easy to use on line.

Very easy to use on line. All problems if any are resolved quickly. Reviewed on: 1st March 2025

We have had our CHASE accounts for a couple of years...

We have had our CHASE accounts for a couple of years now. Over the moon with it, and used our account all over the world. Reviewed on: 1st March 2025

Very good experience with Chase, excellent Internet...

Very good experience with Chase, excellent Internet Application Reviewed on: 1st March 2025

Excellent bank, very easy to use.

Excellent bank, very easy to use. Reviewed on: 1st March 2025

Great bank and great app.

Great bank and great app. Easy to move all direct debits to which was seamless. App works so well with regular updates on credits and debits. Reviewed on: 1st March 2025

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