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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Good company very efficient.

Good company very efficient. Great app too Reviewed on: 16th February 2026

Just so simple to use.

Just so simple to use. 24 hour, real person support desk, always prompt and accurate responses Reviewed on: 16th February 2026

App Super easy to use

Super easy to use app and staff really helpful when had a query Reviewed on: 16th February 2026

Absolutely Amazing!

Absolutely Amazing! We love using Chase Bank. Every easy to use, navigate, operate and customer service is top notch! Thank you so much for being amazing! Reviewed on: 16th February 2026

Great app & friendly, fast customer service

The app is easy and if I ever do need to contact customer services they are in is straight away. Friendly and efficient. I did not think First Direct could be beaten as a bank/ customer services, but Chase are superb all round. Reviewed on: 16th February 2026

The cash back is very handy and makes Chase stand ou...

The cash back is very handy and makes Chase stand out above other banks. Reviewed on: 16th February 2026

Excellent customer experience, user friendly app and...

Excellent customer experience, user friendly app and one of the best current account. Reviewed on: 16th February 2026

Clear and precise information.

Clear and precise information.Customer service is excellent. Reviewed on: 16th February 2026

Excellent app with very quick response to queries an...

Excellent app with very quick response to queries and integration with open banking Reviewed on: 16th February 2026

Great job and thanks for the opportunity to join.

Great job and thanks for the opportunity to join. I reccomend this to everyone and hope that they find it helpful. Reviewed on: 16th February 2026

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