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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent service with good offers

The cash back offer and rate you get on round up are excellent. Customer service ia messaging system has been superb every time I've used it and always solved my issues. The app is very easy to use and would highly recommend. Reviewed on: 1st March 2025

Good work Chase!

Since getting a the account I am extremely happy with the service and product Reviewed on: 1st March 2025

Happy customer

Delighted with the app, love the 1% cash back, round up and how simple it is to use. I f el safe using it and everything works seamlessly. Have recommended to all Reviewed on: 1st March 2025

Easy to use app with lots of benefits.

Easy to use app with lots of benefits. Easy to access card details via app while card itself shows n details for security. Reviewed on: 1st March 2025

While the Chase current account is actually a good a...

While the Chase current account is actually a good account and the app works well I still continue to mark Chase down on the basis they didn’t pay my intro reward nor the additional rewards for the referrals when they first start in the UK. Reviewed on: 1st March 2025

Best bank ever

From the very beginning Chase Bank has been exceptional Reviewed on: 1st March 2025

Chase Bank Current account

Being able to use my debit card overseas with no fees is brilliant. The current account is very easy to use and each transaction is automatically notified on my phone, an excellent way of keeping control of your spending. Reviewed on: 1st March 2025

Very helpful when had fraudulent transactions occur...

Very helpful when had fraudulent transactions occur on account Reviewed on: 1st March 2025

Great current account with cash back.

Great current account with cash back. The app is really easy to use as well. Reviewed on: 1st March 2025

Chase is very good!

Chase is very easy to use, accessibility is on point and it is just a nice experience. Reviewed on: 1st March 2025

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