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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Excellent experience

I've always had an excellent experience with chase, where any issue I've had has been solved immediately - regardless of the time of day. It has great cashback benefits and wouldn't consider using any other card as my main account! Reviewed on: 16th February 2026

I generally have onboarded many of my friends to Cha...

I generally have onboarded many of my friends to Chase because it has been the best savings account and current account combo. The cards also look good Reviewed on: 16th February 2026

Love the layout of the app.

Love the layout of the app. Makes it easy to know what I have in my account. Reviewed on: 16th February 2026

Chase Current Account Review

I cant comment objectively on Chase customer service as i have not needed to use them. As for the current account I believe it to be a top product and in my opinion the best in Banking. Having travelled to Australia via Singapore recently the ability to tap on and off for all purchases meant i had no need for cash - the first time i have ever travelled without monies in the currency of the countries i'm visiting! The App works great, allowing almost immediate switching of monies between my accounts too. I have already recommended Chase to three friends who are now customers themselves - before I realised this was incentivised. Reviewed on: 16th February 2026

Excellent communication and service, friendly helpfu...

Excellent communication and service, friendly helpful staff when needed, cannot fault them at all Reviewed on: 16th February 2026

Easy to operate.

Easy to operate.Excellent app efficient and helpful customer service. Reviewed on: 16th February 2026

Love the service and user friendly app.

Love the service and user friendly app. I feel my money is secured well. Reviewed on: 16th February 2026

All round winner

Joined early. Never a quibble. Easy to contact. Works brilliantly on my phone. Access to good savings account with high interest plus cashback and round up Reviewed on: 16th February 2026

Good account

easy to open, like the benefits and the interests Reviewed on: 16th February 2026

Superb re potential fraud situations.

Superb re potential fraud situations. Very proactive. Excellent service in establishing that the transaction is valid Reviewed on: 16th February 2026

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