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Chase Bank: Current account reviews

4.94
Based on 48,990 reviews, last reviewed 5th May 2026
7215% increase in 5 star reviews
in the past 90 days
1100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
97%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026
Net's avatar
Net

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Happy chase customer

5
Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Top top bank , recommended to all my friends and...

5
Top top bank , recommended to all my friends and family Reviewed on: 16th February 2026

It is very easy to do all I need to do

5
It is very easy to do all I need to do on the Chase App. Reviewed on: 16th February 2026

Accepting CHAPS payments caused me an issue but you...

4
Accepting CHAPS payments caused me an issue but you resolved the complaint and compensated my losses arising. Reviewed on: 16th February 2026

always support chase

5
very simple ui, very reactive customer service, very protective scam/fraud defending Reviewed on: 16th February 2026

I’ve never had a problem with this account.

5
I’ve never had a problem with this account. The rewards are good Reviewed on: 16th February 2026

Easy App and excellent customer service

5
Chase have a very easy app to use and they offer good products with super customer service. They have helped when I have made a purchase that didn’t arrive and refunded my money. Reviewed on: 16th February 2026

My expectation

5
In the years I have used Chase Bank service has been very good. They have lived up to my expectation. Have recommended them. Reviewed on: 16th February 2026

App is very clear and easy to use

4
App is very clear and easy to use Reviewed on: 16th February 2026

Review from a "more mature" customer.

4
Being a "more mature" customer of online banking it required a great deal of confidence in a banking app to feel my money was safe. Chase Banking gives me that whilst staying easy to use and providing me with swift notifications of fund movements. Reviewed on: 16th February 2026

Very please with my account so far very easy to...

5
Very please with my account so far very easy to use Reviewed on: 16th February 2026

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