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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to use and vey accessible.

Easy to use and vey accessible. The app has an everything I need to do my banking. I also like the customer care updates. Reviewed on: 1st March 2025

Fantastic customer service.

Very easy to set up the account and love the ease of using it. Fantastic and fast customer service. Helped with fraud on my account. Set me up with a completely new card. Reviewed on: 1st March 2025

Chase, why not?

Simple to use app and great card for spending abroad. Reviewed on: 1st March 2025

Brilliant!

I’ve been using Chase as a second bank account for holidays, saving, trips, etc and their online banking and app are brilliant, so easy to use Reviewed on: 1st March 2025

Straight forward banking with benefits

Very straightforward to set up. I like the cash back on purchases. Reviewed on: 1st March 2025

multiple accounts that really work

I just love having multiple accounts that are visible to the outside world. Reviewed on: 1st March 2025

Worldwide ease of use

Easy to use and delivers my needs worldwide which is great. Reviewed on: 1st March 2025

Easy to use app

The app is so easy to use, especially the flexibility of transferring money between ‘pots’ to make it easier to view your spending, like on holidays for example. 1% cashback is great, too! Reviewed on: 1st March 2025

Good bank to do business with!

Whenever I have a problem they are easy to contact and respond appropriately. Good rates of interest for savings and their banking app is very good. Reviewed on: 1st March 2025

Excellent foreign exchange rates

Great online account with excellent foreign exchange rates which makes travelling really easy. Reviewed on: 1st March 2025

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