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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Great online bank

Chase banking app is easy to navigate and both current and savings account give competitive interest rates. Customer service team are very helpful Reviewed on: 1st March 2025

a great bank to work with,

a great bank to work with, very i Reviewed on: 1st March 2025

Smooth and simple

Simple interaction, great rewards Reviewed on: 1st March 2025

Easy and quick.

Easy and quick. Good service and very easy to setup savings accounts for different goals. Reviewed on: 1st March 2025

good online service easy to link current account to...

good online service easy to link current account to savings Reviewed on: 1st March 2025

It is so simple to use and money back.

It is so simple to use and gives me money back when I use it. Reviewed on: 1st March 2025

I recommend Chase to everyone, they're the best cust...

I recommend Chase to everyone, they're the best customer service and easy to navigate the app and to use abroad. Reviewed on: 1st March 2025

5 star Bank

Easy app to use and customer service is 5 stars. Reviewed on: 1st March 2025

Easy to contact customer services.

Easy to contact customer services. Excellent cash back on current account, however savings rate less favourable than alternative banks Reviewed on: 1st March 2025

Use the BEST BANK

Very easy to use great service never had a problem with chase Reviewed on: 1st March 2025

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