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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very easy to open the account, very easy to use.

Very easy to open the account, very easy to use. No hassle banking. Reviewed on: 1st March 2025

Efficient helpful bank

Easy to operate and like the fact you're kept updated when you make a transaction Reviewed on: 1st March 2025

Great app & customer service

Great app & customer service £1500 is to much for the cash back offers Reviewed on: 1st March 2025

Great cashback scheme and brilliant app

Great cashback scheme. Although the interest rate is decreasing, it’s still a relatively good one for the market. Easy to move cash around. The app is the best banking app I’ve used. It’s reliable, doesn’t glitch and easy. Reviewed on: 1st March 2025

Overall in general its been amazing experience

Overall in general its been amazing experience all round. Moved over 18 months ago. Reviewed on: 1st March 2025

Great account!

The 1% cash back is very helpful and better than trying to get a higher rate savings account. Reviewed on: 1st March 2025

Quality service on a regular basis

Great service from chase. Always kept up to date. Had to contact them after I lost my card. Got through quickly and was an easy to understand the person on phone who delt with my issue swiftly. Reviewed on: 1st March 2025

Caring bank

Caring bank with people at the other end of the telephone Reviewed on: 1st March 2025

Great bank for customer service from my experience

Great bank for customer service from my experience Reviewed on: 1st March 2025

Never had any problems.

Never had any problems. Always happy to help and simple to use Reviewed on: 1st March 2025

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