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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love banking with chase!

I love banking with chase! I get good deals, value for money and their customer service is excellent! Reviewed on: 1st March 2025

Chase is the place

Never have any issues with the app or paying for things the cash back helps payments are smooth, transferring money is easy Reviewed on: 1st March 2025

I’ve been a account holder for over 12 months and ha...

I’ve been a account holder for over 12 months and have never had one issue at all. Reviewed on: 1st March 2025

Easy peasy

Also helpful if I need to ask any questions. Also the app is also really easy to use. Reviewed on: 1st March 2025

Great experience so far.

Great experience so far. Had account for about a year. Excellent exchange rates when using card abroad. Notifications brilliant. App so easy to navigate Reviewed on: 1st March 2025

Happy banking

I’ve been a single bank customer for over 30 years but took the dive and went to chase the customer service is excellent the app is easy for a mature person Reviewed on: 1st March 2025

Excellent service, app very easy to use

Excellent service, app very easy to use Reviewed on: 1st March 2025

They just making baking easy

They just making baking easy, rewarding and secure. I love chase. Customer service has been excellent, ease of app is second to none and I feel like I am rewarding more than ever on my spending Reviewed on: 1st March 2025

1% cash back on spending is amazing!

1% cash back on spending is amazing! Reviewed on: 1st March 2025

Best account I've had

A great account. Very easy online banking and also any queries quite easy to speak to someone on phone Reviewed on: 1st March 2025

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