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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

5 star service

Quick switching, great communication, great extras Reviewed on: 1st March 2025

Excellent efficient service, good communication via...

Excellent efficient service, good communication via email, so paperless Reviewed on: 1st March 2025

All Round Good Service

Friendly & efficient customer service, clear communication, no charges for using the card abroad & the cashback is an added bonus Reviewed on: 1st March 2025

Very good bank

Very good banking app… easy to use Reviewed on: 1st March 2025

Recommend

Good rates and easy to use. Recommend to friends and family Reviewed on: 1st March 2025

A joyous banking experience!

Clearest and easiest banking system I’ve ever used! No “jargon” - plain speaking and easy to understand - straightforward transactions, no fees overseas, rewards on everyday spending. Quite simply a joyous banking experience! Reviewed on: 1st March 2025

Just an amazing experience with the app and bank

Just an amazing experience with the app and bank Reviewed on: 1st March 2025

Never charged for spending abroad.

Never charged for spending abroad. Reviewed on: 1st March 2025

Great app, good service, good value and security

Great app, good service, good value and security Reviewed on: 1st March 2025

Fantastic Bank

I love Chase. They offer you so much more. Interest on savings is great, earning 1% back on spending is a brilliant idea. Using the card abroad without getting ripped off with the exchange rate. Reviewed on: 1st March 2025

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