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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48699 reviews)

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4.94

Based on 48,699 reviews, last reviewed 19th Feb 2026

106425% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Best bank ever! Great services. Communication has been excellent. Account works very well. Reviewed on: 19th February 2026

Latest lowest rating:

2

Annoying to transfer money into and cash back is lim... Annoying to transfer money into and cash back is limited Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48699)

Review of the Chase Bank, Current account:

Effective communication is not only a crucial skill,...

Effective communication is not only a crucial skill, but it also stands out as the pinnacle of excellence. Reviewed on: 15th February 2024

Love the app.

Love the app that shows onscreen immediately when you make a payment Reviewed on: 18th February 2026

Every transaction is easy to do and set up.

Every transaction is easy to do and set up. If any issues do arise. A quick contact and everything is sorted in no time. Reviewed on: 18th February 2026

Excellent customer service & great app

Excellent customer service when I had an issue travelling with my card. Simple app which works well. Reviewed on: 18th February 2026

Excellent customer service, easy to contact and onli...

Excellent customer service, easy to contact and online banking very easy to use. When I became an almost victim of telephone scammers,Chase were excellent, their security measures and telephone assistance were invaluable . Thank you Chase Reviewed on: 18th February 2026

Wonderful bank account

Wonderful bank account with the options to manage money effectively. Great savings accounts also and friendly, helpful customer service. Reviewed on: 18th February 2026

Best Banking app

We needed this kind of banking app and offering in the UK Reviewed on: 18th February 2026

Easy banking.

Easy banking. Phone app easy to use Reviewed on: 18th February 2026

Current account

Easy to use, good value. Very helpful support, good customer service. Easy to contact customer support. Stress free operating my account. Great to able to access overseas and also use current account card overseas and great rate of exchange on foreign transactions Reviewed on: 18th February 2026

Quick, easy, secure and always helpful.

Quick, easy, secure and always helpful. What more do you want! Reviewed on: 18th February 2026

Trusted bank with great processes and App

Seemless process for joining and also referring a family member. App is well thought out and works very well. Reviewed on: 18th February 2026

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Current Account
from CAF Bank 1.77 from 61 reviews
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