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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Excellent service, really on the ball, when I tried...

Excellent service, really on the ball, when I tried to pay a sizeable bill recently they were really concerned that I was being fleeced and wanted to make sure that it was a genuine payment. Reviewed on: 1st March 2025

Bank Above the Rest!

Bank Above the Rest! Exceptional Customer service , whatever the query , it gets addressed speedily. very well run bank with knowledgeable staff. Range of products available to suit the investor. Reviewed on: 1st March 2025

Chase great bank is a great bank to deal with .

Chase is a great bank to deal with . I love the round up idea where you get money back . Customer services are well trained and sort any problems you may have Reviewed on: 1st March 2025

I was introduced to Chase by my colleague at work an...

I was introduced to Chase by my colleague at work and all my family and friends have it now Reviewed on: 1st March 2025

Easy to open, cashback on spending and great savings...

Easy to open, cashback on spending and great savings account Reviewed on: 1st March 2025

Easy and efficient to use.

Easy and efficient to use. Cash back is useful as well as the straightforward and uncomplicated card system Reviewed on: 1st March 2025

Very easy to use the app.

Very easy to use the app. 1% cashback on every day spending Reviewed on: 1st March 2025

Great service, good product.

Great service, good product. App is easy to use. Reviewed on: 1st March 2025

No complaints it’s been an excellent experience sinc...

No complaints it’s been an excellent experience since I opened the account Reviewed on: 1st March 2025

I like Chase very much.

I like Chase very much. Mobile app is user friendly and customer service team is great! Reviewed on: 1st March 2025

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