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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

My Chase account in a nut shell is fabulous

Opening my Chase account was straightforward, there was no fuss and I was up and running quickly. Moving money between my current and savings accounts is easy. I love my round up account which saves (at a great rate) the rounded up money on my transactions. Setting up Direct Debits and Standing Orders is so simple too. All round this account is great!! Reviewed on: 1st March 2025

Good app.

Good app. Good benefits. Card received quickly. Reviewed on: 1st March 2025

Straightforward application process

I found the whole application process very easy and straightforward. The account was up and running within days unlike a ridiculously protracted process with another online bank I previously opened an online account with. The app works very well, I have had no issues with app reliability and it is very intuitive. Reviewed on: 1st March 2025

It’s just 100%

It’s just everything you want from a bank Reviewed on: 1st March 2025

First class

Very easy to deal with.Great security. Reviewed on: 1st March 2025

No faults at all

I’ve got nothing bad to say about Chase… they’ve helped with fraud, they are supportive with queries, the app is user friendly, and is everything you could ask for… the one downside is the interest rate used to be better, and the cash back was also better when it wasn’t capped! Reviewed on: 1st March 2025

Excellent internet only accounts

Excellent internet only accounts Reviewed on: 1st March 2025

Excellent!

From the start I've been impressed with Chase banking, their app, and their customer service Reviewed on: 1st March 2025

Good cashback incentive when joining as a new custom...

Good cashback incentive when joining as a new customer, but I wish the incentive could last for longer. They were also very quick at sending me a replacement card. Reviewed on: 1st March 2025

Amazing bank with amazing rates and flexible.

Amazing bank with amazing rates and flexible. Super helpful staff and easy to manage the app. Would recommend to familu and friends. Reviewed on: 1st March 2025

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