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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Easy to use.

Easy to use. Great sign up experience and easy to contact. Fantastic app and can do all banking requirements s Reviewed on: 28th February 2025

Great for international travellers due to ease of us...

Great for international travellers due to ease of use overseas and great exchange rate, and 1% cashback is a great bonus Reviewed on: 28th February 2025

Very good current account and customer service

Very good current account and customer service Reviewed on: 28th February 2025

Chase are the so easy to bank with and customer serv...

Chase are the so easy to bank with and customer service is 5* Reviewed on: 28th February 2025

Current account security.

I have started using my current account more often than others I have because whenever a spend is made from the account I receive an immediate notification to that effect, which would help me I/d straight away any potential fraud. I am currently on holiday overseas and using the card without difficulty, still getting the notifications and excellent exchange rates. Reviewed on: 28th February 2025

Straightforward and uncomplicated.

I find Chase very straightforward and uncomplicated. The app is simple and reliable Reviewed on: 28th February 2025

Chase, my preferred choice.

I had a seamless onboarding as a new account holder. Nothing complicated, only asked the bare minimum question to open a new account making it a pleasant client experience. Reviewed on: 28th February 2025

Great bank

Started using chase in May 2023, great bank, have no bad things to say Reviewed on: 28th February 2025

Great service, easy banking app to navigate and a go...

Great service, easy banking app to navigate and a good return for every day spending along with a good savings rate Reviewed on: 28th February 2025

Ease of use

Easy to use and gives cash back. Very easy to transfer money between accounts. Reviewed on: 28th February 2025

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