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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Great current account.

Great current account. Easy to use. Earn up to £15 per month with debit card transactions. Reviewed on: 28th February 2025

Very easy to use good service and no problems

Very easy to use good service and no problems Reviewed on: 28th February 2025

Great functionality from the app

Great functionality from the multi account app but just a shame cashback is limited to iust 12 months. I’ve had no reason to contact support so am unsure how the issue resolution and service ranks against others. Reviewed on: 28th February 2025

Found Chase to be most helpful even under the most d...

Found Chase to be most helpful even under the most difficult of circumstances Reviewed on: 28th February 2025

..Why would you go anywhere else?

Good interest rates, a great app, helpful and knowledgeable real people on the end of the phone. It’s just a great product. Reviewed on: 28th February 2025

Good for travel

Good to spend money anywhere ,no need to have exchange sever charges Reviewed on: 28th February 2025

I get 1% back from my shopping for 12 month which ca...

I get 1% back from my shopping for 12 month which can save me a lot of money through out the year Reviewed on: 28th February 2025

We have found the Chase account to be very good when...

We have found the Chase account to be very good when using abroad. Notifications on activity are immediate. Reviewed on: 28th February 2025

Rewarding bank

Easy to use, everything explained clearly and good rewards Reviewed on: 28th February 2025

Excellent customer service always there to help

Excellent customer service always there to help Reviewed on: 28th February 2025

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