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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Any queries are sorted very quickly.

Any queries are sorted very quickly. Chase really does seem to listen and actively respond to customers' needs and suggestions. Reviewed on: 28th February 2025

Engaging cash back reward as you spend

I find Cash back product in current account very engaging. Like seeing the breakdown of my spendings. I also use the savings accounts too. Reviewed on: 28th February 2025

Chase bank

Great bank, easy to contact if problems occur. Customer service is second to none Reviewed on: 28th February 2025

I have been banking with Chase for about 3 years now...

I have been banking with Chase for about 3 years now and have only had a problem when I was scammed in 2023. The service when was putting a stop on my account was faultless. Since then I have been able to move my money between my accounts seamlessly, keeping most of my money in my savings account but moving it quickly when I need to pay a bill. I have recommended Chase to many family members & friends. Reviewed on: 28th February 2025

Excellent banking service.

Excellent banking service transaction appear in the app as they happen, but if there is an issue you can contact a real person on the telephone in minutes. Reviewed on: 28th February 2025

Smooth Banking, Easy App, Excellent Service!!

I’ve been using Chase Bank for a while now, and I must say I’m highly impressed with their service. The customer support is always responsive, professional, and ready to assist with any inquiries, 24/7!!! Transactions are smooth, and I’ve never faced any major issues. Their mobile banking app is another highlight—it has a clean and intuitive interface, making it very easy to use. Whether it’s transferring funds, paying bills, or managing my accounts, everything is seamless and hassle-free. The app’s design is user-friendly, even for those who aren’t very tech-savvy. Overall, Chase Bank offers a fantastic banking experience, combining excellent service with a top-notch digital platform. Highly recommended! Reviewed on: 28th February 2025

Great app which works well

Great app which works well. Offers insights into spending. Offers 1% cashback on purchases and roundup features. Easy to move money between accounts. Reviewed on: 28th February 2025

No fees like other banks secure rates

No fees like other banks competitive secure rates Reviewed on: 28th February 2025

Excellent customer service.

Excellent customer service. Great card which doesn’t show sort code etc Reviewed on: 28th February 2025

my money is safe with chase

I feel my money is safe with chase and I trust them implicitly Reviewed on: 28th February 2025

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