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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48888 reviews)

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4.94

Based on 48,888 reviews, last reviewed 7th Mar 2026

443700% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Always very helpful. Always very helpful. Great communication and dealing with situations. Reviewed on: 7th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48888)

Review of the Chase Bank, Current account:

A great banking app for everyday banking

I think Chase offers a very unique service not many other banks/building societies/fintech companies offer. The app has a very simple functionality. Reviewed on: 25th April 2025

not just a bank

Excellent communication regarding interest rates, good or bad Reviewed on: 15th February 2026

There customer service is life, not a robot at all.

There customer service is life, not a robot at all. And always sort out my questions very quick Reviewed on: 15th February 2026

Chase gives a great insight into spending patterns a...

Chase gives a great insight into spending patterns and saving techniques. Additionally, their cash back earnings that they offer is simple and easy to use. The app's operating system is user-friendly and effective with a clean layout which isn't scattered with services which are rarely used. The customer service is quick and answers any questions promptly which is great. Reviewed on: 15th February 2026

Money anywhere in the world!

My son introduced me to Chase when we were travelling in India. Neither of my two currency cards worked in the local ATMs but his Chase card came to the rescue. Can’t believe how easy it is to run the account! Reviewed on: 15th February 2026

Best Customer Service.

I have a brain injury, when I had a problem with a cash machine I called Customer Services and they resolved the issue with respect and very quickly. Service is second to none. Well done and thank you Chase! Reviewed on: 15th February 2026

Chase has always been fantastic when it comes to any...

Chase has always been fantastic when it comes to any banking needs, whether it’s ease to start an account or adding saver accounts, to the different products available Reviewed on: 15th February 2026

Best current account I’ve ever had

Best current account I’ve ever had Reviewed on: 15th February 2026

I have been with the bank for 3 years.

I have been with the bank for 3 years. Very easy to use, and safe. Reviewed on: 15th February 2026

Excellent customer services always willing to help

Excellent customer services always willing to help Reviewed on: 15th February 2026

Very easy app with good information

Very easy app with good information Reviewed on: 15th February 2026

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