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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Fantastic banking experience, really easy to use, ve...

Fantastic banking experience, really easy to use, very aesthetic. I'm, a big fan since I've moved over. Reviewed on: 28th February 2025

Easy to use app and great customer service.

I love that I can do all my banking with the app, which is easy and convenient to use. When I have had to contact someone they were really helpful, knowledgeable and polite and solved my problem quickly. Reviewed on: 28th February 2025

The best online Bank

I've had a fantastic experience with Chase Bank. Their customer service is always helpful and responsive. I highly recommend them to anyone looking for reliable banking services. Reviewed on: 28th February 2025

I’ve been with chase a year now had no problems...

I’ve been with chase a year now had no problems Reviewed on: 28th February 2025

Easy to use and secure.

Easy to use and secure. The right amount of safety added to transfers and payments Reviewed on: 28th February 2025

Banking app is second to none, easily accessible and...

Banking app is second to none, easily accessible and reliable with clear intuitive interface.I would highly recommend Chase to anyone looking for a great banking experience Reviewed on: 28th February 2025

Satisfactory

I love the service I get especially their rate for savings Reviewed on: 28th February 2025

Always helpful available ,helpful and the tone .

Always helpful available ,helpful and the tone . Exactly what you need in a bank Reviewed on: 28th February 2025

Chase is a great bank!

Great app and instant service. So far has not encountered any technical issue with the app. If Chase could offer a credit card is even better! Reviewed on: 28th February 2025

A very good bank and a great service.

A very good bank and a great service. Reviewed on: 28th February 2025

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