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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Excellent customer service

When I’ve been hacked and someone has been trying to get money from my account Chase sorted it for me Reviewed on: 28th February 2025

Excellent online banking, simple reliable

Excellent online banking, simple reliable Reviewed on: 28th February 2025

Never had any problems good interest rates & notific...

Never had any problems good interest rates & notifications. Service excellent Reviewed on: 28th February 2025

Fantastic banking

I have had to call chase bank a couple of times, quick call response times and very helpful staff that answered my questions. great online app, so easy to use. Reviewed on: 28th February 2025

A genuinely good challenger bank.

A genuinely good challenger bank. Easy to use, great customer support. App design is also top notch. Reviewed on: 28th February 2025

Easy mobile banking

I like the fact that the app is very easy to understand and use.great can get free banking abroad. Was easy to set up my savings Reviewed on: 28th February 2025

Converted online-banking sceptic

Chase is a simple, no-nonsense approach to looking after your money. I’ve had a really positive experience so far, since signing up with Chase. Reviewed on: 28th February 2025

Cashback on everyday purchases, great customer service

It’s fantastic that you can get cashback on everyday spending without having to get a credit card. The app is really easy to use and whenever I’ve had to contact costumer services they’ve been brilliant. If they offered joint bank accounts my husband and I would move ours to them. Reviewed on: 28th February 2025

The experience with this bank has been amazing and d...

The experience with this bank has been amazing and depositing and paying friend and family has never been so easy Reviewed on: 28th February 2025

Easy banking.

Never had a problem, app is easy to use and I'm nearly 70 so it must be easy! Reviewed on: 28th February 2025

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