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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Really easy to open and set up current account and t...

Really easy to open and set up current account and then set up linked savings account. The App is very easy to use and offers a good range of options to maximise your use of the accounts. Reviewed on: 28th February 2025

A real bank with real people

When I had an issue with a payment abroad whilst on holiday chase sorted it out. I was able to speak to a real person and they even contacted me later to see if everything was ok. Reviewed on: 28th February 2025

No nonsense but great service

So simple to use the app, customer service has always helped so quickly when I have had queries. To top it off the 1% cash back has been incredible Reviewed on: 28th February 2025

Don't have nothing to say at the moment

Don't have nothing to say at the moment Reviewed on: 28th February 2025

Very good and stress free

Very good and stress free , very smart bank to use and greatest ever seen Reviewed on: 28th February 2025

Just what you need, none of what you don’t

Simple, straightforward, easy to use and sound advice Reviewed on: 28th February 2025

I am very happy that I opened an account.

I am very happy that I opened an account. This bank means security, loyalty and stability to me.! Reviewed on: 28th February 2025

Always providing great cash back service with easy a...

Always providing great cash back service with easy access to my account details Reviewed on: 28th February 2025

10 stars

I am very happy no problem with you Reviewed on: 28th February 2025

Excellent App.

Excellent App..brilliant Service. Left Nat West to join as they’re just terrible service unless you pay for the account. Reviewed on: 28th February 2025

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