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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Accessible app and secure service

The app is so easy use, my money is easily accessible whilst being secure, customer service outstanding and they have great offers for customers Reviewed on: 15th February 2026

Simple and easy online banking, exactly how it shoul...

Simple and easy online banking, exactly how it should be. Great customer service is an added bonus too. Reviewed on: 15th February 2026

They listen and respond positively

They listen and respond positively Reviewed on: 15th February 2026

Privileged to be a Customer of Chase Bank

A great bank to deal with I am so pleased to be a customer of Chase Bank. Easy to use and they keep in touch of all transactions and are very caring Reviewed on: 15th February 2026

The Chase APP IS SUPERB and the rewards are the ici...

The Chase APP IS SUPERB and the rewards are the icing on the cake Reviewed on: 15th February 2026

Chase are fantastic, customer service on live chat i...

Chase are fantastic, customer service on live chat is fast. The cash back is great and a really good incentive. I has different accounts for different things which works well. Only issue I find it money pends when sending to others. Reviewed on: 15th February 2026

Great accounting and easy to use app

Great accounting and easy to use app Reviewed on: 15th February 2026

Easy to use app.

Easy to use app. Good to set up different saving accounts. Reviewed on: 15th February 2026

Customer and savings friendly, the app is very easy...

Customer and savings friendly, the app is very easy to use with some of the best savings rates I’ve found out there Reviewed on: 15th February 2026

Have had the chase card for almost a year and have f...

Have had the chase card for almost a year and have found it so convenient, easy to use and I get interest on my savings Reviewed on: 15th February 2026

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