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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

RELIABLE WITH GOOD RATES

Never had a problem with them the app works well and they keep you well informed of any updates/app work. You see immediately your spending by notification Reviewed on: 15th February 2026

Really easy app to use.

Really easy app to use. Excellent communication and service. Reviewed on: 15th February 2026

Good rate of interest for everyday baking

Good rate of interest for everyday baking Reviewed on: 15th February 2026

The best bank

The best bank that offers flexibility and keep adding more options. Reviewed on: 15th February 2026

Very easy to set up and use

Very easy to set up and use, love the roundup feature which really helps build savings Reviewed on: 15th February 2026

Easy to use and great rates, the app is simple to na...

Easy to use and great rates, the app is simple to navigate and I love how you can separate different pots of money for various purposes Reviewed on: 15th February 2026

Best customer service.

Best customer service. A HUMAN answers questions and solves any problems. Another good point is the friendly, easy, well designed interface. I love usi g the app. The not so good bit is the reduced cashback offered now, limited to fuel and some food purchases. Also, to qualify, the amount has increased that needs to be deposited into the account the previous month, so a lot more restrictions. Reviewed on: 15th February 2026

So easy to use Visually easy to read account

So easy to use Visually easy to read account Reviewed on: 15th February 2026

Great current account.

Great current account. Excellent mobile app. Friendly customer service Reviewed on: 15th February 2026

Making Current Accounts Easy!

Easy to open, easy to use, easy to refer family and friends. We all have a Chase current account now! Reviewed on: 15th February 2026

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