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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

7215% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

user friendly

Very easy, user friendly and trustworthy. Reviewed on: 28th February 2025

I love everything about Chase.

I have had a great experience with Chase. Great benefits including the cash back (I earn £15 most months) and round ups on card payments. Excellent customer service when I have had issues with payments taken in error; it was easy to speak to someone online and the issues were rectified very quickly. The app is really easy to use. Very good interest rates on savings. Reviewed on: 28th February 2025

Used on holiday now use for every card purchase

Used on holiday now use for every card purchase Reviewed on: 28th February 2025

Customer friendly

Very easy to use app. Instant notifications of spending. Reviewed on: 28th February 2025

Love Chade

Very smooth joining process. Easy to navigate app Reviewed on: 28th February 2025

Best decision I made to switch to Chase.

Since I switched it’s been smooth, efficient. I love the alerts when o spend or to alert me of upcoming payments. So easy as well to save. I’ve actually got savings again! Very happy with my choice. Reviewed on: 28th February 2025

Reliable bank with a good, easy to use app.

Reliable bank with a good, easy to use app. Immediate payments to other banks. Exceptionally Easy to open and use extra current accounts for different purposes. Reviewed on: 28th February 2025

The other day, I bought shoes online, but the wrong...

The other day, I bought shoes online, but the wrong order arrived. The Chase Bank online team assisted me, and I was very happy. Reviewed on: 28th February 2025

Best online banking system

The most user-friendly online banking system that I’ve come across. The ability to open a zero balance account was crucial for me. The subsequent progress with the account has always been perfection. Reviewed on: 28th February 2025

Good digital option - good customer service

Easy to use. Cash back maybe not as good as a straight interest % on a current account. Sometimes digital and physical cards can be confusing. Customer service respond well to questions. Reviewed on: 28th February 2025

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