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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Fantastic bank only been with them couple months be...

Fantastic bank only been with them couple months been with BOS 40 years prefer chase Reviewed on: 28th February 2025

Chase Bank is users friendly.

Chase Bank is users friendly. Whenever I have issues, I can easily access to have it's customer service team. The problem can be sorted out straight away Reviewed on: 28th February 2025

Slick App that is simple to use

Very slick App that is simple to use. Excellent Reviewed on: 28th February 2025

So helpful when I needed them

I have found them to be so helpful for my accounts and wasn’t to say thank you. Reviewed on: 28th February 2025

Great customer service, great cash back

Great customer service, great cash back Reviewed on: 28th February 2025

Very good experience.

Very good experience. I am happy with the services provided. Reviewed on: 28th February 2025

Fabulous bank had no problems and easy to get accoun...

Fabulous bank had no problems and easy to get account have easy savings account which works well for me Reviewed on: 28th February 2025

Any problem quickly dealt with good interest and pro...

Any problem quickly dealt with good interest and product development Reviewed on: 28th February 2025

Just excellent

The app is great, I get cashback on my everyday spending and can use my debit card abroad with no charges. It's so easy to get help when needed, you send a message and they get back to you really quickly. They don't talk jargon either and you get the help you need without it being painful. Can't rate them more highly and wouldn't want to switch to another bank. Reviewed on: 28th February 2025

Great banking service and excellent App.

Great banking service and excellent App. Reviewed on: 28th February 2025

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