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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

Ease of use

Happy with service and ease of use Reviewed on: 28th February 2025

Good product

Very good experience , always helpful staff when I have any issue and gets resolved Reviewed on: 28th February 2025

I didn’t expect to receive cashback, but it was a gr...

I didn’t expect to receive cashback, but it was a great surprise! The bank is very easy to use, with a simple and intuitive app that makes managing finances effortless. Transactions are fast, and everything works smoothly. Overall, I’m really satisfied with the service! Reviewed on: 28th February 2025

Excellent Bank

Have found Chase to be an excellent alternative to high street banking. Always easy to get in touch with and good rates. Good communication as well when rates change Reviewed on: 28th February 2025

Excellent service 1st class spend and save

Excellent service 1st class spend and save Reviewed on: 28th February 2025

Speedy notification

Easy to use and good quick notifications on outgoings and incomings Reviewed on: 28th February 2025

Excellent customer service

Had a current account for a year. Did a current account transfer from old account. Had issue with one of the direct debit (not chase fault). Chase were excellent in answering questions speedily and efficiently. Never waste my time with them. Reviewed on: 28th February 2025

Love the app - joined around 8 months ago and no iss...

Love the app - joined around 8 months ago and no issues to date Reviewed on: 28th February 2025

Perfection

I opened my current account as soon as I got to the front of the waiting list shortly after launch, very responsive & intuitive app, any customer service contact has been great (only once I think when doing a large transaction) - I have recommended the Chase current account to 8-10 friends all of whom have opened accounts (& have recommended Chase to their family themselves). Faultless, looking forward to credit card being launched! Reviewed on: 28th February 2025

Great for using abroad and the cashback

Great for using abroad and the cashback Reviewed on: 28th February 2025

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