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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Best bank ,best customer service

Best bank ,best customer service Reviewed on: 28th February 2025

What’s not to like!

Never had any issues with Chase, easy to use app and generous cashback - what’s not to like! Reviewed on: 28th February 2025

Such an easy user friendly service.

Such an easy user friendly service. Everything made so simple Reviewed on: 28th February 2025

Easy to use - safe secure app banking- prompt custom...

Easy to use - safe secure app banking- prompt customer service when needed again easy to access - quick to sort out a security issue I had and easy switch when I changed phones Reviewed on: 28th February 2025

Love Chase.

Love Chase. Nothing but good things to say about them. The 1% cashback drew me to them and the excellent customer service and ease of use kept me with them. Reviewed on: 28th February 2025

Great online bank with easy to manage current account.

It is easy to navigate through the app on my phone. Easy instructions to follow and rate changes are announced via email. Cashback instructions are also given on tge app. Reviewed on: 28th February 2025

I like the app, and the ability to message support 2...

I like the app, and the ability to message support 24/7. Reviewed on: 28th February 2025

Great easy to use App for all of my banking needs.

Great easy to use App for all of my banking needs. Good rates, straightforward transactions and good reward. Reviewed on: 28th February 2025

Best bank I’ve encountered, friendly and professiona...

Best bank I’ve encountered, friendly and professional customer support, great money back offer on use of the debit card Reviewed on: 28th February 2025

Excellent customer service and products.

Excellent customer service and products. Whenever I have enquiries about my account and bank products, the customer service must offer hands immediately with sound solution. I enjoy the bank products very much too. Reviewed on: 28th February 2025

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