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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Excellent customer service and products.

Excellent customer service and products. Whenever I have enquiries about my account and bank products, the customer service must offer hands immediately with sound solution. I enjoy the bank products very much too. Reviewed on: 28th February 2025

I love the 1% cashback perk, it’s a small thing but...

I love the 1% cashback perk, it’s a small thing but adds up to a lot! Reviewed on: 28th February 2025

Great experience so far.

Great experience so far. Easy to use app Reviewed on: 28th February 2025

Easy to use app. Great cashback

I find the app really easy to use. Customer service easy to contact on the app. And I really like the cashback on purchases. Reviewed on: 28th February 2025

Chase Bank has consistently exceeded my expectations...

Chase Bank has consistently exceeded my expectations with its exceptional service and comprehensive range of financial products. From their user-friendly mobile app to their attentive customer service, every interaction feels seamless and efficient. The bank offers robust security measures, ensuring my peace of mind, Chase Bank proves to be a trustworthy and dependable financial partner, catering to all my banking needs with professionalism and care. Reviewed on: 28th February 2025

Excellent app - simple to navigate

Easy to use app, secure debit card with no charges for using abroad. Ability to earn cashback on debit card transactions Relaible app. Reviewed on: 28th February 2025

Brilliant App.

Brilliant App. User friendly and helpful features within the app. Can't fault the service. Reviewed on: 28th February 2025

Great for foreign exchange in different countries ac...

Great for foreign exchange in different countries across the world Reviewed on: 28th February 2025

It 1st class, great mobile app, and easy to use

It 1st class, great mobile app, and easy to use Reviewed on: 28th February 2025

Always been efficient and fair.

Always been efficient and fair. Never had any issues Reviewed on: 28th February 2025

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