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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I LOVE Chase

I love Chase. They’re fantastic for daily spending. I love the cashback offer, the savings rates, the round up feature and the integration with Nutmeg. Customer service is also beyond great via phone and chat. Reviewed on: 16th March 2023

Most easy to use and responsive to customer services.

Most easy to use and responsive to customer services. Well deserved Reviewed on: 28th February 2025

Great service

Any problems or advice, quickly sorted on line or by phone. Quick responses, polite and efficient. Good interest compared to High Street Banks. Reviewed on: 28th February 2025

Practical, with easy set up.

Practical, with easy set up. I wanted an account with more effective cashback scheme which they provided. Also their savings account is one of the best in the industry. Reviewed on: 28th February 2025

Easy to use and seems very safe to use - I like the...

Easy to use and seems very safe to use - I like the system that chase sends me a text every time I use it - keeping me safe and let’s me know what’s going on Reviewed on: 28th February 2025

Great bank excellent customer service.

Great bank excellent customer service.always a Friendly rapid response to any issues. Reviewed on: 28th February 2025

great product and service and always improving

great product and service and always improving Reviewed on: 28th February 2025

Surprisingly good!

Always so helpful and solve any issues....even with my phone when I am not sure what to do next. That's service! Reviewed on: 28th February 2025

Would recommend

Always had a good experience. It's my go-to card Reviewed on: 28th February 2025

Currently the Best Bank Out There!!!

Absolutely love Chase Banking, efficient, reliable and I feel my money is safe with them. Easy to use and very pleased with the service and products I get with Chase. Keep up the good work!!!!!! Reviewed on: 28th February 2025

For ease and practicality, the best!

The pure ease and practicality of the app just makes it an ideal choice! Notifies of any transactions, as well as better offers that you could take advantage of and the option to create pots with their own sort and account numbers is the best. Would recommend to anyone. Reviewed on: 28th February 2025

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