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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Always on hand if there is a problem, thats the sign...

Always on hand if there is a problem, thats the sign of excellent customer service Reviewed on: 28th February 2025

I’ve been a chase customer for a couple of years and...

I’ve been a chase customer for a couple of years and find it simple and easy way to do everyday banking Reviewed on: 28th February 2025

Highly recommend chase

Excellent customer service definitely recommend to anyone Reviewed on: 28th February 2025

Fast efficient service.

Fast efficient service. Great app and easy to use. Reviewed on: 28th February 2025

Easy to use

Current account is easy to set up, the app is very easy to use. I like how the PIN can be chosen. 10/10 Reviewed on: 28th February 2025

Excellent to bank with , wonderful customer care

Excellent to bank with , wonderful customer care Reviewed on: 28th February 2025

I love chase.

I love chase. I love the round ups, the cash back the rewards balance, the way I can have different savings accounts which also earn interest. I travel to the USA alot so I feel comfortable knowing I can use this card here and there safely and efficiently Reviewed on: 28th February 2025

Best bank ever!

Had their account for a while and it’s the best bank I’ve had in 40 years! Reviewed on: 28th February 2025

Very helpful.

Very helpful when account was almost compromised. Reviewed on: 28th February 2025

Easy to operate accounts.

Easy to operate accounts. Great cash back and roundup rewards. Good interest rate on savings. Reviewed on: 28th February 2025

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