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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great app and easy to manage money.

Great app and easy to manage money. Also links to saving account with great interest rate Reviewed on: 12th April 2024

Definitely the best current account I've had

Definitely the best current account I've had. Seamless, frictionless design, super-fast customer service, all-round well made. And no silly fees like some other banks Reviewed on: 15th February 2026

The customer service is top notch

The customer service is top notch Reviewed on: 15th February 2026

Really good, helping manage my money

Really good, helping manage my money Reviewed on: 15th February 2026

Efficient and prompt service.

Efficient and prompt service. App always works. very prompt payment notification Reviewed on: 15th February 2026

Customer service as always been excellent when calle...

Customer service as always been excellent when called upon. Reviewed on: 15th February 2026

Great bank, which offers excellent AER% on their sav...

Great bank, which offers excellent AER% on their savings accounts. Reviewed on: 15th February 2026

A delight to deal with, every time.

Since being with Chase, over three years now, I have enjoyed a level of customer service and help that stands head and shoulders above everyone else, especially when there have been disputed payments. They are always quickly available by phone and I can honestly say each call has been most positive and helpful to a surprising degree. I am very quick to recommend Chase to all friends and relatives. Reviewed on: 15th February 2026

Innovative things like 1% cashback, auto rounding de...

Innovative things like 1% cashback, auto rounding debit transactions and savings the roundup. Easy to use app Reviewed on: 15th February 2026

Excellent

Very good service provided by Chase and a first class app that is easy to use. Also great products to choose from such as Credit Card and Nutmeg. Finally, Chase are a major player in world banking and part of JP Morgan. Reviewed on: 15th February 2026

Chase makes banking incredibly easy and stress-free.

Chase makes banking incredibly easy and stress-free. I can contact someone immediately if there’s an issue and I’ve never been unhappy with the resolution. Chase treats its customers like humans, rather than just numbers. So happy I switched! Reviewed on: 15th February 2026

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