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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Best current account I’ve ever had

Best current account I’ve ever had Reviewed on: 15th February 2026

I have been with the bank for 3 years.

I have been with the bank for 3 years. Very easy to use, and safe. Reviewed on: 15th February 2026

Excellent customer services always willing to help

Excellent customer services always willing to help Reviewed on: 15th February 2026

Very easy app with good information

Very easy app with good information Reviewed on: 15th February 2026

Good app.

App easy to use especially transferring to linked saver. Round up good too. Disappointed by change to cash back Reviewed on: 15th February 2026

Straight talking down to earth banking.

Straight talking down to earth banking. The app is simple to use you can quickly call up the balances on your current and savings account easily. Reviewed on: 15th February 2026

Brilliant bank.

Brilliant bank. great interest rates and cash back deals Reviewed on: 15th February 2026

I love Chase - it's super user friendly, has helped...

I love Chase - it's super user friendly, has helped me to manage my money and get out of debt and I've earnt interest while doing so. It's my favourite current account option, particularly compared to high street banks too which was a surprise to me! Reviewed on: 15th February 2026

Brilliant, so flexible and easy to use

Brilliant, so flexible and easy to use Reviewed on: 15th February 2026

Very good customer service, lovely UX design.

Very good customer service, lovely UX design. Love the colour of the app and card and how easy it is to love money around. No issues Reviewed on: 15th February 2026

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