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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Chase A very happy customer

Chase answer the phone in 3 ring and I can understand the person on the other end , I also like the currency converter in the App they send a text the day before a D-D is to be paid a very nice touch Reviewed on: 28th February 2025

Fab account provider

Really easy to use and when I have a query I can quickly speak to someone via the app. Can't fault them. Love the cashback feature too. Reviewed on: 28th February 2025

In touch

After every transaction I receive prompt notification Reviewed on: 28th February 2025

Good all round current account.

Easy to manage account online. Cash back available. Good card to use when travelling. Reviewed on: 28th February 2025

I have had a chase account for past two years and it...

I have had a chase account for past two years and it’s been terrific Reviewed on: 28th February 2025

Excellent .

Excellent app and very helpful customer services. Reviewed on: 28th February 2025

Great banking (use app and debit card for majority o...

Great banking (use app and debit card for majority of my shopping). Reviewed on: 28th February 2025

Always receive assistance very quickly at Chase.

Always receive assistance very quickly at Chase. Excellent App too. Good cash back offers. Reviewed on: 28th February 2025

Really useful app

Really useful app and card when travelling abroad. Ease of use with great rates Reviewed on: 28th February 2025

Just very easy!

Just very easy!! This account does what it says it will do - very straightforward. Reviewed on: 28th February 2025

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