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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase Current Account

I have been a Current Account customer of Chase for almost 3 years and have been very happy with the service received. The app is very easy to use, and their customer service team is friendly and helpful. One a trip to New York I had some issues with my account (not due to Chase!) amd even though I am a UK customer, the team in the US did everything they could to help me. Plus it's so convenient being able to use the card abroad with no fees. Reviewed on: 15th February 2026

straightforward and user friendly

Opening of the account was v straightforward. Could use the card before it physically arrived which took only a couple of days anyway. Cash back and round up options. Called customer service a few times and always excellent experience. Reviewed on: 15th February 2026

Love this bank!

Had a couple of issues. Real people on hand to help with a great response time and successful resolution. Love this bank! Reviewed on: 15th February 2026

Quick response times, easy to deal with and always f...

Quick response times, easy to deal with and always follow up to ask if everything was ok Reviewed on: 15th February 2026

Highly recommended for value and ease of use

Very straightforward to join; app is extremely intuitive and they've thought of little things that not all banks do such as being easily able to copy your account details. Interest rate is good with the extra incentive of cashback on spends. Reviewed on: 15th February 2026

Great experience with Chase current account

Great experience with Chase current account Reviewed on: 15th February 2026

easy, clear, supportive

From setting up the account to contacting customer services on the rare occasion I have an issue, Chase is easy to use, supportive and clear. Reviewed on: 15th February 2026

Faultless, so easy to use and set up.

Faultless, so easy to use and set up. Reviewed on: 15th February 2026

Excellent online banking App , and excellent for travel

Excellent online banking App , and excellent for travel Reviewed on: 15th February 2026

Great app with excellent features.

Great app with excellent features. Reviewed on: 15th February 2026

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