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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to use.

Easy to use. Fast payment even on weekends Reviewed on: 28th February 2025

Good customer service and value, good features withi...

Good customer service and value, good features within the account too Reviewed on: 28th February 2025

Easy banking, love the app

Easy banking, love the app and no charge to spend abroad! Bonus, great cash back too Reviewed on: 28th February 2025

Excellent products but, even better customer service.

Excellent products but, even better customer service. So refreshing to be able to speak to someone speedily & have confidence that they really add c CD Skye. Reviewed on: 28th February 2025

Very secure when making expensive purchases

Very secure when making expensive purchases Reviewed on: 28th February 2025

Great, easy to use app.

Great, easy to use app. Prompt customer service when needed. Good saving rates and excellent exchange rate when used abroad. Reviewed on: 28th February 2025

Great bank

Great bank, easy to access and deal with them. Reviewed on: 28th February 2025

Easy app access for transferring & receiving money.

Easy app access for transferring & receiving money. Good rewards for spending Reviewed on: 28th February 2025

Immediate CS and efficiency.

Immediate CS and efficiency. dealing with all issues with real people Reviewed on: 28th February 2025

Great service ( always room to improve hence the sco...

Great service ( always room to improve hence the score). Very happy as a customer, exceeded expectations Reviewed on: 28th February 2025

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