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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Another satisfied Chase user.

Never a problem and if there are any, issues and problems are quickly resolved .The mobile phone app is very user friendly. Reviewed on: 28th February 2025

Verry good card and very easy to use

Verry good card and very easy to use Reviewed on: 28th February 2025

Always prompt alerts if there any issues ever arise...

Always prompt alerts if there any issues ever arise with my account Reviewed on: 28th February 2025

Very simple online banking.

Very simple online banking. Easy to contact a person when necessary. Good incentives Reviewed on: 28th February 2025

I haven’t had any bad experience since I opened my c...

I haven’t had any bad experience since I opened my chase account 3 years ago Reviewed on: 28th February 2025

Very efficient app and easy to use.

Very efficient app and easy to use. I like that I save something on every purchase. Reviewed on: 28th February 2025

Easy to use app, excellent at keeping me up to date...

Easy to use app, excellent at keeping me up to date about products Reviewed on: 28th February 2025

It is straight forward banking, and caters for my ne...

It is straight forward banking, and caters for my needs currently and for the future for other services as a when I need them. The customer service team are always kind and helpful. Reviewed on: 28th February 2025

You can bank on Chase!,...

After downloading the app and starting to use Chase, I have found the process extremely easy and use a friendly. It certainly has made banking far more user-friendly. It’s always there on my phone, easy to access, as well as rewarding, literally. Reviewed on: 28th February 2025

Excellent company

Minimal wait time, nothing is ever too much trouble. Pleasant experience all round Reviewed on: 28th February 2025

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