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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to get good benefits.

App makes it easy to manage. Good rates of interest. Like the savings options (eg top-up) Reviewed on: 28th February 2025

Excellent and caring customer services.

Excellent and caring customer services. Always prompt to answer and always resolves. Reviewed on: 28th February 2025

Really good service and experience

Really good service and experience Reviewed on: 28th February 2025

Easy app to use.

Easy app to use. Good for safeguarding against fraud. Helpful staff whom you can actually speak to. Reviewed on: 28th February 2025

A fantastic account with open communication

A fantastic account with open communication Reviewed on: 28th February 2025

Wonderful simple elegant bank app!

Wonderful simple elegant bank app that is so easy to use & wonderful in every respect! Reviewed on: 28th February 2025

Great bank

The app is very easy to use and the detail about all your accounts is brilliant. Lots of extras like a good savings account and I really like the round up as a way to save. Reviewed on: 28th February 2025

Its one of the best banks I have used great interest...

Its one of the best banks I have used great interest rates easy to use cash back and overseas free transactions i just love chase all my family now use it Reviewed on: 28th February 2025

Excellent , simple to use and a good , solid...

Excellent , simple to use and a good , solid service Reviewed on: 28th February 2025

Very good for exchange rate abroad

Very good for exchange rate abroad Reviewed on: 28th February 2025

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