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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Great for everyday cashback on current account and n...

Great for everyday cashback on current account and no charge card abroad Reviewed on: 12th April 2024

Nice & Easy

Really simple to use, intuative app. No charges for using in Europe. Multiple saving accounts as needed. Decent interest rates. Reviewed on: 15th February 2026

Super efficient and quick to resolve issues and give...

Super efficient and quick to resolve issues and give me the help I need. Customer services are swift to respond and helpful, they always understand the problem and address it quickly, demonstrating real understanding of how things work Reviewed on: 15th February 2026

The app is excellent.

The app is excellent. Cash rewards on everything was obviously better years ago. So that’s a shame that went. Rewards on shopping and fuel is good. Overall I love how you can have multi savings to split money about. Reviewed on: 15th February 2026

Great account for savings and credit and now the new...

Great account for savings and credit and now the new insurance packages they’ve offered Reviewed on: 15th February 2026

Simple banking

Product is simple to use and instantly reactive. Always able to speak to a human if needed. Even though I am older I find on-line banking a delight. Reviewed on: 15th February 2026

Great additional features

It has great features like casback and top so you earn money and save without noticing. Reviewed on: 15th February 2026

Excellent bank

Excellent bank, wish they did joint accounts Reviewed on: 15th February 2026

Efficiency and Aftercare

Told to open a Chase account by Eastern European fraudster! The experience was harrowing! However, Chase, in dealing with the aftermath after my loosing a substantial amount of money, Chase was there for me pretty much all the way, therefore, I will stay with them because their aftercare was much appreciated. I I tend opening a savings account with them in the very near future. Reviewed on: 15th February 2026

Delighted customer

Excellent app, clear and easy to use, good rates on deposits, and best customer experience. I am a fan Reviewed on: 15th February 2026

Chase Current Account

It’s just does what it says on the tin! Not trying to trip you up or tie you in. Reviewed on: 15th February 2026

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