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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

No problems.

No problems. The app is great. Interest rates are good. I should use it more! Reviewed on: 28th February 2025

Great Value Account with Benefits

I initially used the Chase card for international use, but with the expansion of the services like the 1% cashback, roundup and the savings accounts, it has become my main spending card and savings account all in one. Reviewed on: 28th February 2025

Overall a positive experience.

Overall a positive experience. The saving pots are a great way to save towards the important things. Reviewed on: 28th February 2025

Best Online Banks for savings

All experiences have been very good but I would like to see similar services to other major banks like credit cards, mortgages and joint accounts Reviewed on: 28th February 2025

Love the 1% cashback on purchases

Love the 1% cashback on purchases Reviewed on: 28th February 2025

App is 10 out of 10

Chase is so easy to use there app is 10 out of 10 Reviewed on: 28th February 2025

Easy to use and good benefits.

Easy to use and good benefits. The app is efficient and easy to navigate Reviewed on: 28th February 2025

Everything I need to do is there.

Everything I need to do is there. Customer service is responsive . Services always available Reviewed on: 28th February 2025

Great service always response to issues and supper v...

Great service always response to issues and supper value and great rates Reviewed on: 28th February 2025

I’ve been nothing but impressed with Chase.

I’ve been nothing but impressed with Chase. Excellent service, intuitive app, great banking all round. Reviewed on: 28th February 2025

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