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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

Very good bank and looking after the customers

Very good bank and looking after the customers Reviewed on: 28th February 2025

I have had to deal with chase twice on the phone and...

I have had to deal with chase twice on the phone and every time i have done, i could not fault them. They helped immediately and followed suit with everything they advised they would do. Customer service was outstanding. Reviewed on: 28th February 2025

I'm a new account holder and everything has worked v...

I'm a new account holder and everything has worked very smoothly. Can't fault it. Reviewed on: 28th February 2025

A no hassle experience.

A no hassle experience. Easy to speak to someone on the phone and always great customer service. Reviewed on: 28th February 2025

Great service and cashback is fantastic

Great service and cashback is fantastic Reviewed on: 28th February 2025

Easy to use current account using app.

Easy to use current account using app. Good customer service. Easy to transfer Monet between accounts. Reviewed on: 28th February 2025

Best online banking app.

Easy to use. Very easy to move money between accounts, It's almost instantaneous! Reviewed on: 28th February 2025

Current account

Hi, Current account was easy and straightforward to setup. My main bank is LLOYDS and it partners with CHASE so I can easily see my finances all in one place. This means that I can trust you. At some point I can consider saving but am not sure when. So far very Happy Customer. Cheers. Z Reviewed on: 28th February 2025

Love the 1% cashback on the current account

Love the 1% cashback on the current account Reviewed on: 28th February 2025

Simple to use and good for overseas usage.

Simple to use and good for overseas usage. Reviewed on: 28th February 2025

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