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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Chase app

Good service. Easy to use app. I would recommend Chase to my family and friends. Reviewed on: 15th February 2026

Easy to use App.

Easy to use App. Transfers completed in seconds. Reviewed on: 15th February 2026

Excellent online bank.

Excellent online bank. App is simple to use, allows integration with Nutmeg for savings/ISA accounts. Reviewed on: 15th February 2026

Excellent customer service

Whilst on holiday was charged twice for an entrance ticket. The retailer did not resolve. Once home contacted Chase who investigated and refunded my money. Reviewed on: 15th February 2026

Card for Anywhere

A friend recommended the card to me and since being accepted for one, have never looked back. The top-up savings and abroad use, i.e. Czech Republic and Kafelonia, Greece, are perfect. Reviewed on: 15th February 2026

Best Service

Always great service, quick and efficient. Reviewed on: 15th February 2026

Chase customer service is the best .

Chase customer service is the best from a bank I’ve ever experienced. Quick online support and also via the phone. Always so polite and helpful. Reviewed on: 15th February 2026

Chase is easy to use especially for overseas travel.

Chase is easy to use especially for overseas travel. I like the saving rates and extra interest you can earn on using the card. I have had no trouble finding my current account details and the app is very easy to use. Reviewed on: 15th February 2026

Travelling with Chase

I opened a Chase current account as I do a lot of travelling abroad. The fact that Chase do not charge for transactions when I am abroad is brilliant and I very often tell friends about this service when they are travelling. Excellent! Reviewed on: 15th February 2026

Very easy to use and really quick customer service t...

Very easy to use and really quick customer service through the app. Reviewed on: 15th February 2026

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