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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

You only realise about customer experience when you...

You only realise about customer experience when you actually need it. I had an issue with a transaction in Italy and the service received was superb. I was reassured, and it got sorted. Just brilliant Reviewed on: 28th February 2025

My experience had been great with chase bank.

My experience had been great with chase bank. I really enjoyed banking with chase Reviewed on: 28th February 2025

Great exceptional service and app features , smooth...

Great exceptional service and app features , smooth use. Reviewed on: 28th February 2025

I have been using Chase's Saving, Current (2 years)...

I have been using Chase's Saving, Current (2 years) & Credit card (3 months) services and absolutely pleased with the services level of both the App and CS support. I am especially impressed by the attitude and response of the helpdesk support when I need the help. Good job, Chase! Reviewed on: 28th February 2025

Excellent bank - great IT - easy access safe

Excellent communication and regular updates and offers. Reviewed on: 28th February 2025

Easy to use App. So convenient to use whilst abroad

App is excellent. I feel safe with Chase Reviewed on: 28th February 2025

Easy to use home and abroad like cash back feature a...

Easy to use home and abroad like cash back feature and round up Reviewed on: 28th February 2025

Great, easy to use and good rates

Great, easy to use and good rates Reviewed on: 28th February 2025

Easy to use bank, no nonsense.

Easy to use bank, no nonsense. Excellent customer service, quick and easy to talk to. App is super easy to use and I can do everything I want and need online. Highly recommend using Chase as a bank, I have closed my other banks to solely use Chase. Reviewed on: 28th February 2025

Great rates no FX fees and bonus for spending

Great rates no FX fees and bonus for spending Reviewed on: 28th February 2025

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