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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

The best bank I’ve ever banked with, I like that it...

The best bank I’ve ever banked with, I like that it rewards me for banking with them. The banking app is easy to use. Reviewed on: 15th February 2024

24/7 customer service is so helpful and the staff ar...

24/7 customer service is so helpful and the staff are extremely knowledgeable and helpful. I find navigating my finances extremely easy and I know where my money is going. Prompt notifications when changes happen to my account wether that be money out or in (unlike other banks who’s notifications come sometimes over an hour after the fact) and fantastic cash-back offers. As a student I find this bank amazing and I’m sure I will feel the same when I graduate and start working. Reviewed on: 28th February 2025

Easy to navigate site and best rates for my money...

Easy to navigate site and best rates for my money Reviewed on: 28th February 2025

So glad chase is in the uk

As soon as I heard Chase was opening up bank in the uk I wanted it straight away . Nothing but love for customer service team from moving to a new mobile device to help with a work around having pay going into my current account Reviewed on: 28th February 2025

Very helpful when required which is not often

Very helpful when required which is not often Reviewed on: 28th February 2025

Straight simple so easy to use spp

Straight simple so easy to use spp Reviewed on: 28th February 2025

I'm very happy with the service and I would recommen...

I'm very happy with the service and I would recommend it to my friends Reviewed on: 28th February 2025

Great app and very easy to use.

Great app and very easy to use. Reliable and consistent platform providing easy access to your money. Reviewed on: 28th February 2025

Innovative bank.

Innovative bank. Easy process to open an account. Competitive interest rates and cashback. Reviewed on: 28th February 2025

Competitive interest rates and rewarding

Offer very competitive interest rates, provide rewards such as cash back and the Chase App is very user friendly Reviewed on: 28th February 2025

Great bank, great customer service

Great bank, great customer service Reviewed on: 28th February 2025

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