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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

Simple easy to use app.

Simple easy to use app. Seamless transition from savings to current. Card details online a smart idea. Ability to cancel card and receive new details instantaneously. Contactable customer services. They do however need a little more intelligence and free thinking on the front line. Reviewed on: 28th February 2025

2 years excellent service

I’ve been with Chase bank for 2 years and found them to be exceptional in every aspect. Reviewed on: 28th February 2025

Excellent bank with easy access to money and user fr...

Excellent bank with easy access to money and user friendly customer interface and service. Reviewed on: 28th February 2025

Fantastic bank in all aspects.

Fantastic bank. Easy to apply for. Easy to navigate. User friendly application. Cash back facility is amazing. Just one regret - I didn’t apply for it earlier ! Reviewed on: 28th February 2025

Chase saves money for me I love it.

Chase saves money for me I love it. From the round up to the cash back all very good help in todays money climate Reviewed on: 28th February 2025

Great customer service

Easy to use app. Whenever I’ve had to contact customer services I’ve had prompt replies from a real person, not a robot, even out of hours. Reviewed on: 28th February 2025

The only bank that offers good incentives

The only bank that offers good incentives that are worthwhile. Easy to use and never any issues experienced Reviewed on: 28th February 2025

Really good customer experience

Really good customer experience with account and banking app. Reviewed on: 28th February 2025

Hassle free banking wherever I am in the World

Hassle free banking wherever I am in the World issues always resolved quickly and efficiently Reviewed on: 28th February 2025

Recommended for my inheritance...

My brother recommended Chase bank for my inheritance and after the initial down side of answering questions from my own bank when I wanted to transfer my cash into Chase, everything went so smooth it was brilliant Reviewed on: 28th February 2025

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