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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Excellent service, easy to use.

Excellent service, easy to use. I’ve already recommended it to my friends and family and they all joined up. Reviewed on: 28th February 2025

Good app and customer service.

Good app and customer service. Great offers and interest rates Reviewed on: 28th February 2025

easy peasy

I have had a few situations were payments have gone from my account and a query about another payment nothing was a problem and they really went the extra mile to help me It was also a weekend The chat feature in the app is great with instant responses confirming payments is also a big bonus knowing you can check payments and confirm Reviewed on: 28th February 2025

Little issue getting started with the app

Little issue getting started with the app, doesn't like my face but was quickly resolved by the excellent support team Reviewed on: 28th February 2025

Never had any serious issues with chase.

Never had any serious issues with chase. The only time I've needed to contact them I've been able to quickly and easily Reviewed on: 28th February 2025

Easy to use app

Not had to use customer services but the app is easy to use and you can check your credit rating Reviewed on: 28th February 2025

Great app that goes with account.

Great app that goes with account. Very good bank Reviewed on: 28th February 2025

Chase yirself

Good communication good rates on the savings accounts Reviewed on: 28th February 2025

Love the 1% cashback

Love the 1% cashback and round up savings too - easy to set up account and move money around. Have recommended to family and friends Reviewed on: 28th February 2025

Great current account

I have been pleased with service from start to finish transferring to chase bank, customer service is quick and helpful the app is easy to use and the current account with great Reviewed on: 28th February 2025

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