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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

cash back was good but now has changed

cash back was good but now has changed Reviewed on: 15th February 2024

Chase Excellent Customer Service

Every interaction with Chase has been second to none! An excellent service all round - their app is certainly the best out there with ease to open both the current account and savings accounts Reviewed on: 28th February 2025

Top banking

Excellent service I really like the bonus for spending and the app is so easy to use Reviewed on: 28th February 2025

Chase notifies me when bills are going to be taken

Chase notifies me when bills are going to be taken Reviewed on: 28th February 2025

I LOVE THIS BANK

Chase is an easy to use online bank. I can spend on my mobile app in all countries effortlessly and always with the best exchange rates. On the two occasions I have needed support I contacted them and within 20 mins my problem was solved. One a possible fraud requiring a new virtual card. I LOVE THIS BANK Reviewed on: 28th February 2025

Easy account to open

Easy account to open, great for accessing savings too. Reviewed on: 28th February 2025

Really easy to use and good customer service

Really easy to use and good customer service Reviewed on: 28th February 2025

It’s a great app to use very easy and contact with c...

It’s a great app to use very easy and contact with customer service was excellent. Very helpful Reviewed on: 28th February 2025

Great service and offers, super speedy moving money...

Great service and offers, super speedy moving money and setting up new savings accounts. The App is also great, and intuitive to use. Not a bad word to say about them. Reviewed on: 28th February 2025

Charge back

I had an issue with being scammed by a company and Chase refunded me with no problems, great service. Reviewed on: 28th February 2025

Experience

Enjoyable time, interest rates in the main are decent as well, which always is favourable to customers Reviewed on: 28th February 2025

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