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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Good customer service

Best rate, good service, numberless card, best interest rates, fee free fx transactions Reviewed on: 16th March 2023

The Chase application is very simple to use but is s...

The Chase application is very simple to use but is still very secure. Reviewed on: 28th February 2025

Terrible .

Terrible . Takes ages to resolve issues Reviewed on: 28th February 2025

Safe, secure easy to use banking app great interest...

Safe, secure easy to use banking app great interest rates Reviewed on: 28th February 2025

Great bank.

Great bank. Always quick to help Reviewed on: 28th February 2025

The reason I am not likely to tell anyone about Cha...

The reason I am not likely to tell anyone about Chase is I am Autistic, and suffer Alzheimer's, and Adrenal burnout. I have been a loyal Chase bank account holder since 1997, where my Bank Was 1152 Liberty Avenue NJ. Reviewed on: 28th February 2025

Easy to setup and use.

Easy to setup and use. Very pleased with the exchange rate applied when using my card in Singapore and New Zealand. I like the spending rewards system. Overall very glad that I joined Chase. Reviewed on: 28th February 2025

Okay, but that's about it.

Okay, but that's about it. 1% cashback is really the only thing standout from other competitor. Cashback applicable on most purchases including oversea as well. Reviewed on: 28th February 2025

Great bank, easy to use app.

Great bank, easy to use app. I love the roundup option and the instant notifications when I have money in or out. Reviewed on: 28th February 2025

Protecting your finances

Chase was really easy to get started and have good tools.to protect your money. A transaction I was carrying out was blocked but the real person 24/7 support resolved the issue after verifying it was genuine transaction Reviewed on: 28th February 2025

The best online experience I had with a bank.

The best online experience I had with a bank. My holiday abroad using my Chase card is so simple I couldn’t ask for more. Reviewed on: 28th February 2025

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