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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48990 reviews)

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4.94

Based on 48,990 reviews, last reviewed 5th May 2026

21% decrease in 5 star reviews

in the past 90 days

78% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

I’ve had a really positive experience with the Chase... I’ve had a really positive experience with the Chase Bank current account. The app is clean and easy to use, making it simple to track spending, move ... Read more Reviewed on: 5th May 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48990)

Review of the Chase Bank, Current account:

Account is easy to access and user friendly in regar...

Account is easy to access and user friendly in regard to helping me keep on top of my spending. Cash back and round up features are especially good, offering additional incentives to continue to bank with Chase Reviewed on: 6th February 2025

I am really pleased with the services that Chase pro...

I am really pleased with the services that Chase provides. I get a good rate on my savings and cashback on shopping which I have never received from other banks. The customer service is excellent too. Reviewed on: 28th February 2025

Chase is the best bank

Chase is the easiest bank to use. App very easy. And the best rewards Reviewed on: 28th February 2025

Very easy to use App, great exchange rates

Very easy to use App, great exchange rates when travelling overseas, interest rates are good Reviewed on: 28th February 2025

Customer support is excellent, giving help, answers...

Customer support is excellent, giving help, answers and support by a quick call via the app. Fees especially for over seas transactions are excellent and ability to earn cashback is good Reviewed on: 28th February 2025

No problems.

No problems. Cashback good, customer service helpful and prompt whenever I’ve had to contact them on live chat only had a positive experience. Also like that I can see my card details and pin on the app if I need them. Reviewed on: 28th February 2025

Love App and user experience.

Love App and user experience. Excellent customer service. Reviewed on: 28th February 2025

Quality support

Quick support when l need support Reviewed on: 28th February 2025

There is always someone to answer calls or messages...

There is always someone to answer calls or messages no long waiting time Reviewed on: 28th February 2025

Great Bank

Excellent service and very easy app to operate and excellent value. Reviewed on: 28th February 2025

Why choose Chase?

I’ve been with Chase for two years. They offer everything a high street bank can offer with more competitive interest rate and all for free. Reviewed on: 28th February 2025

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