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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48878 reviews)

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4.94

Based on 48,878 reviews, last reviewed 2nd Mar 2026

110600% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

the app is easy and clear, excellent service I did recommend you to my Dad as the app is easy and clear, the savings on offer are good and we love the rewards for shopping and Round Up. I have ha... Read more Reviewed on: 2nd March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48878)

Review of the Chase Bank, Current account:

Easy and safe

So easy to use and I feel perfectly safe using it! Reviewed on: 15th February 2024

Reliable app and customer service

I have always found Chase's customer service team to be helpful, responsive and effective at resolving any queries I have, whenever I contact them. The app is easy to use, intuitive and reliable. It doesn't seem to suffer outages like some other banks' apps. I like the cashback available, even though this is no longer as generous as it once was. Reviewed on: 23rd February 2026

Great app its all you need.

Great app its all you need. You can see exactly what you need Reviewed on: 23rd February 2026

Good savings options and highly competitive rewards...

Good savings options and highly competitive rewards available and good casual Reviewed on: 23rd February 2026

easy intuitive rewarding bank account

easy intuitive rewarding bank account Reviewed on: 23rd February 2026

Easy to navigate the app, move money around to get s...

Easy to navigate the app, move money around to get some interest which is always competitive. Love roundups amazing how much you can save in a year without any effort! Reviewed on: 23rd February 2026

Reliable, easy to use online bank with cashback!

Chase has a reliable, easy to use app. The 1% cashback on purchases all add up. When we needed help with a cloned transaction they were quick to respond and dealt with the issue quickly - they even followed the message up with an unexpected thanks for being a customer for as long as we have! Reviewed on: 23rd February 2026

Easy to use current account very informative

Easy to use current account very informative Reviewed on: 23rd February 2026

Great Bank

I had the account opened for almost 4 years now and i saved and got cash back anytime spent money from my account, easy to use and reliable Reviewed on: 23rd February 2026

Customer Service

Called Customer service when trying to pay for a hotel booking which kept changing to dollars from sterling. Issue resolved seamlessly. Reviewed on: 22nd February 2026

Chase Bank has been a game-changer!

Chase Bank has been a game-changer! I only wish I'd found them sooner. They're hands down one of the best banks I've ever banked with. Traveling has become so much easier with their no-fee card usage and fantastic currency exchange. Plus, their savings interest accounts are seriously impressive." Reviewed on: 22nd February 2026

Alternative products

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from Bank of Scotland 3.94 from 117 reviews
Reward current account
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