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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48951 reviews)

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4.94

Based on 48,951 reviews, last reviewed 10th Apr 2026

449200% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

Initially pulled in with their competitive interest... Initially pulled in with their competitive interest rates and 1% cashback on spending, but unfortunately became a spare bank account over time as they... Read more Reviewed on: 10th April 2026

Latest lowest rating:

2

Customer serive at Chase bank poor Custo.mer service experience when I needed them could not have been worse. Two occasions I have needed their help and each time they have let me down ... Read more Reviewed on: 25th March 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48951)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

bobby dazzler

Easy transition from my previous bank all good so far top of the bill Reviewed on: 15th February 2026

The most seamless and uncomplicated banking without...

The most seamless and uncomplicated banking without a doubt. I have used it as a main current account and never disappointed. I also love the rewards!!! Reviewed on: 15th February 2026

Excellent for ease of use and payments.

Excellent for ease of use and payments. Really easy to navigate app and had equal ease of use whilst abroad. Reviewed on: 15th February 2026

Customer service is outstanding.

Customer service is outstanding.if I’ve needed help I speak to a very helpful human not a bot. Reviewed on: 15th February 2026

Super simple to use

Really easy to move money around, easy to set up temporary accounts for e.g. holiday funding, and quick to respond when I have questions. Reviewed on: 15th February 2026

Great Banking service

Very easy to use app, shows everything where need too, fantastic customer service who have sorted various issues for me. Reviewed on: 15th February 2026

Cheers Is very good bank I’ve been using it for some...

Cheers Is very good bank I’ve been using it for some months and they are very good and if you did any wrong transaction they will quickly help you to that and they’re really protect you from any scam fraud Reviewed on: 15th February 2026

Nice & Easy

Really simple to use, intuative app. No charges for using in Europe. Multiple saving accounts as needed. Decent interest rates. Reviewed on: 15th February 2026

Super efficient and quick to resolve issues and give...

Super efficient and quick to resolve issues and give me the help I need. Customer services are swift to respond and helpful, they always understand the problem and address it quickly, demonstrating real understanding of how things work Reviewed on: 15th February 2026

The app is excellent.

The app is excellent. Cash rewards on everything was obviously better years ago. So that’s a shame that went. Rewards on shopping and fuel is good. Overall I love how you can have multi savings to split money about. Reviewed on: 15th February 2026

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