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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good customer service but lately no additions to rew...

Good customer service but lately no additions to rewards Reviewed on: 28th February 2025

Excelente Bank great customer service.

Excelente Bank great customer service. All my questions are answered through the chat, they recently help me with a cancellation of a non wanted DD. Reviewed on: 28th February 2025

Perfect on-line bank

Excellent on line bank, good support and communication from banking staff, easy to set up new accounts and to managed everything from my phone. Basically, the perfect on-line banking service Reviewed on: 28th February 2025

1% cashback is great.

1% cashback is great. App is very feature full and well designed. Reviewed on: 28th February 2025

Very happy with Chase card, home and abroad.

Used to Chase card for a few years now and never had a problem at home or abroad. Cashback on spending is a little extra added to your money. Accepted Worldwide. Have recommended to quite a few people and they are happy with the service Chase gives. Reviewed on: 28th February 2025

Very easy to use app.

Very easy to use app. Access to customer help, if needed, with quick response times. Reviewed on: 28th February 2025

Good cash back offer.

Good cash back offer. Great customer service Reviewed on: 28th February 2025

Great bank was using more as getting cashback.

Great bank was using more as getting cashback. I feel I'm a everyday customer and now you have taken the cashback away from me I feel discriminated. Reviewed on: 28th February 2025

Only corresponding over a card that wasn't working a...

Only corresponding over a card that wasn't working and it was rectified Reviewed on: 28th February 2025

Excellent customer service and great cash back each...

Excellent customer service and great cash back each month Reviewed on: 28th February 2025

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